Pre-Pay 12 months - start in Jan/2011
Guys,
U should have received a check from APABASV for $360 for 12 months prepay. We would like the 12 months to start in January 2011. We will be going live with this website in January 2011. (i've been emailing you from my ***@yahoo.com)
Please confirm.
Thanks.
Andrew Vu
(***@yahoo.com)
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Support Staff 2 Posted by Steve Smith on 16 Dec, 2010 09:05 PM
Yes, we received the check. Let me know what site it's for, and we'll just give your account credit for that amount, and you can sign up for a plan at your convenience. Thanks.
3 Posted by apaba sv on 20 Dec, 2010 06:09 PM
We will be going live soon (we will let u know when soon). Since we pre-paid 12 months in advance. do u we still need to give u a credit card # also?
please also reply to ***@yahoo.com
Support Staff 4 Posted by Steve Smith on 30 Dec, 2010 07:10 PM
Yes, a credit card will still be required, but will not be charged as long as you have credit on your account. Which site will you be making live in January, so I know where to apply the credit?
5 Posted by apaba sv on 05 Jan, 2011 06:21 PM
hi. how do we provide the Credit Card info? is this something we email to you or complete an onlilne form?
6 Posted by apaba sv on 06 Jan, 2011 11:18 PM
hi. could u please reply. We are lookin to launch our site. We ve prepaid with the $360 check. U said u need a credit card #. Where do we go to input that? please be specific.
Support Staff 7 Posted by Steve Smith on 06 Jan, 2011 11:22 PM
Could you let me know which site the credit should be applied? When that's in place, click on 'Profile and Accounts' in the header, then on the account in the sidebar. Click 'Upgrade' next to the 2 Pack account, and enter your credit card there. It will not be charged until your credit is used up.
-- Steve
8 Posted by apaba sv on 12 Jan, 2011 04:50 PM
I just loaded the credit card info as directed above. The confirmation says that a $30.00 charge was transacted. Please confirm that no fees were charged to the credit card - as we have already prepaid for the year with a $360 check. We will be launch the APABSV account.
Support Staff 9 Posted by Steve Smith on 12 Jan, 2011 05:15 PM
I added the credit to your account, and refunded the credit card charge, so your card will not be charged at all. For the next year, the system will pull from your remaining credit from the check payment, and not charge the card. Thanks!
Jonathan Hoyt closed this discussion on 07 Oct, 2011 12:54 AM.