404 Error and lost content

Tim O'Connor's Avatar

Tim O'Connor

28 Jul, 2010 01:55 AM via web

I keep getting a 404 error when clicking "save as draft" after entering content. I'm using the html editor to add the content. the page long text field is set yo WYSIWYG. This has happened about 7-8 times over an hour and unpredictably. I get a 404 pop up window, and then the harmony refresh screen. When it reloads, my most recent content is lost.

  1. 2 Posted by Tim O'Connor on 28 Jul, 2010 02:05 AM

    Tim O'Connor's Avatar

    Happened again. Here's the screen shot of the error screen.

  2. Support Staff 3 Posted by Steve Smith on 28 Jul, 2010 02:06 AM

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    What browser are you using? I can't reproduce any errors myself. What page are you trying to edit?

  3. 4 Posted by Tim O'Connor on 28 Jul, 2010 02:38 AM

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    i'm using safari 4.0 it's happened on three or four different pages. The
    most recent one was the "About the Foundation" page. the only thing that
    feels consistent is that i'm always using the HTML editor. It hasn't
    happened yet when just typing in the field.

  4. Support Staff 5 Posted by Steve Smith on 28 Jul, 2010 02:59 PM

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    I haven't been able to reproduce it in Safari 5.0. Try upgrading if it continues to give you trouble, and I'll look into what might be causing the issue on 4.0.

  5. 6 Posted by Tim O'Connor on 28 Jul, 2010 03:12 PM

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    sorry...i mistyped. it is Safari 5.0 that i'm using.

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