Moving a site to another account
Since the big day for Harmony is growing nearer and multiple accounts having just been added, I was wondering if it might be possible to shuffle around sites between accounts that you own.
At times, it might make sense to just include a client on our account and then move them off if, say, they ask for a second (or third or fourth) site (one of our clients started with 1 site and now has 4 sites on our old CMS). Another possible case: sadly, there might be a time when a client wants to stop using our services and handle things on their own. It'd be nice if we could just throw the site onto it's own account and tell the client to go there.
Support Staff 2 Posted by Steve Smith on 09 Mar, 2010 01:58 AM
Yes, I agree that this is something that needs to be added. The only
question I have is one of security and permissions. Can any account
administrator move a site to any other account they administrate? Is
it only the account owner? We prefer bit to have a 'workflow' around
this type of task, so I guess it's just about what people expect to e
able to do. Your thoughts?
3 Posted by Elliott Pogue on 09 Mar, 2010 02:15 AM
When transferring a site from one account to another, and the account owners are different, I almost envision a sort of workflow similar to transferring a domain to a new registrar. So, for instance, you could "lock" a site until you wanted to transfer it, and then another account owner could initiate a request to transfer the site. If the current owner of the site accepts, the site gets transferred.
If the account owner is the same for both accounts (as would be the case most of the time for me), the process could probably just be simplified down from a whole workflow to a "Are you sure you want to move this site?" sort of thing.
4 Posted by Fred Boyle on 09 Mar, 2010 04:12 AM
I think the domain registrar workflow sounds like a good one. Avoids the random moving of sites and doesn't take effect until both sides take action.
It's hard to say what the real need would be for us since the service is so new. Unsure if we'd have one company account with clients within it, or if we'd setup accounts for each of our clients for them to be direct billed.
5 Posted by Freddy Kelly on 29 Aug, 2010 05:42 PM
Is there any way of doing this currently? Can I request for a site to be moved between two accounts?
Thank you.
Support Staff 6 Posted by John Nunemaker on 29 Aug, 2010 05:54 PM
Yeah, you can request. We'll get to it as soon as we can but it is currently
a very manual process.
On Sun, Aug 29, 2010 at 1:44 PM, Freddy Kelly <
***@tenderapp.com<tender%***@tenderapp.com>
> wrote: